Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the copyright laws, and is the property of Little Comfort. The collective work includes works that are licensed to Little Comfort. Copyright 2010, Little Comfort ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Little Comfort or purchasing Little Comfort products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Little Comfort or to purchase Little Comfort products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Little Comfort. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Little Comfort used in the site are trademarks or registered trademarks of Little Comfort
Limitation of Liability
Little Comfort shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Little Comfort product is mistakenly listed at an incorrect price, Little Comfort reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Little Comfort reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Little Comfort shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Little Comfort without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Little Comfort may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Little Comfort.
Participation Disclaimer
Little Comfort does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Little Comfort is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Little Comfort reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Little Comfort in its sole discretion.
Third-Party Links
In an attempt to provide increased value to our visitors, Little Comfort may link to sites operated by third parties. However, even if the third party is affiliated with Little Comfort, Little Comfort has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Little Comfort. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Little Comfort seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Ownership
Title of goods supplied by Little Comfort shall pass to the buyer upon payment of the purchase price in full.
Delivery & Delivery Charges
All orders will be subject to a delivery charge and will be posted by Standard mail for small orders and courier for larger orders, unless otherwise instructed. Delivery Charges are subject to change.
IMPORTANT NOTE: Once packages have been shipped, An Post/the courier/Royal Mail and your country's postal service is responsible for delivery. We do not insure packages - if you would like your order insured, please request this when you check out.
All items are usually in stock. If for any reason we are out of an item, we will either remove it from the website or inform the customer that the item is out of stock immediately after order is received. We aim to ship all orders within 24 hours of receipt. In most cases if order is received prior to 3pm we ship same day, otherwise shipping will take place the following working day.
Delivery time will depend where the customer is based. We cannot take responsiblity for lost or delayed packages. Shipment can be made by either regular airmail, registered airmail (must be specified in which an extra charge will incurr) or by courier (not available to all countries, however it will be displayed for those that it is available to during the checkout process).
Returns Policy
All returns must be sent within 7 days of receipt of goods to Little Comfort, Montevideo, Doonan, Donegal Town, Ireland. Be sure to include the RMA number obtained from Customer Service. Items must be returned in original unused condition and packaging. Items returned in altered or used condition will not be refunded or returned unless sender pays for the return shipping. All returns and exchanges must be authorized by Little Comfort prior to them being posted.
Goods must be sent with full postage paid and recorded post is strongly recommended. Postage costs are not elegible for refunds. It is the responsiblity of the customer to pay for the return of any items.
Faulty Items
Little Comfort stands behind all it's products. If you receive an item that is faulty, please contact customer service to receive an RMA number. Place this RMA number with your products. Please note that products that have been used incorrectly or abused will not be deemed as faulty.
We provide life time warranty on all snaps, except when snaps have been ripped out or fabric damaged due to the use of excess force.
In cases where it has been established the the item is genuinely faulty, Little Comfort will cover postage costs.
Back Orders
In the event that an item is out of stock it will be placed on back order and dispatched separately. Backorders will be subject to additional postage charges. Customer will be informed immediately if an item is out of stock.
Customer Service
We will respond to any customer queries as soon as possible. Our normal response time is within 24 hours. We will help customers in any way we can, whether it's a query about our products or the general use of cloth nappies.
Contract
Once we receive an order from a customer, whether they have chosen to pay by cheque or by credit card. A contract is established between the customer and Little Comfort. If a customer wishes to cancel an order prior to it being shipped, customer must contact Little Comfort immediately. If customer cancels order after it has been shipped. Customer will be liable for any shipping charges incurred.
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